Order Fulfillment Fast Tracks Business Expansion

Greg Muzzatti has always been intrigued by unique and useful gadgets. Once discovered, his friends would hear about them in short order.

In 2003, Greg took that enthusiasm and channeled it into a new business: Tesco Sales, the eclectic sales company. In the first year, profits were $0. But, undaunted, he has grown it to profitability and beyond his initial capacity. “I couldn’t expand without renting a full facility,” he explains. “Unless, of course, I had access to someone else’s facility and expertise in order fulfillment.” And that’s when he turned to Dare Marketing.

Selecting an order fulfillment partner
Order fulfillment is the warehousing, picking, packing and shipping of product. You can handle order fulfillment yourself or outsource it to an order fulfillment specialist. By outsourcing, order fulfillment becomes a direct expense on each item rather than an overhead expense for the business.

Greg’s greatest problem was in Canada. In the US, there are many order fulfillment services. In Canada, he really had to do some order fulfillment research. “I either had to drop Canadian business or find an order fulfillment service in Canada that would do the work for me. I spoke with a few companies but Dare Marketing was really set up for order fulfillment. I got answers quickly without a lot of complication. They seemed streamlined and ready to get started in short order.”

Quality Order Fulfillment
In the Fall of 2007, Tesco sent Dare Marketing their first order.

Fulfillment was smoothly completed on time and the successful partnership begun. The two companies communicate well. Immediately after Tesco takes an order, fulfillment is begun by Dare Marketing.

Located on the east coast, Greg hasn’t met anyone from Dare face to face nor has he been to their facility but he still enjoys consistent, quality order fulfillment for himself and his customers. “I always speak with the same person who also seems to pick and pack my products. She knows my products and my order fulfillment preferences. I don’t have to repeat myself. It’s almost as if she’s my own employee.”

“Business is good,” says Greg. And it still has potential for growth. I would like to triple my business and the only way I can is to work with an order fulfillment service like Dare Marketing and find additional ways to automate and streamline operations.”

Need further information on order fulfillment?  Contact Dare Marketing for help.